In the newest episode of Difference Makers Discuss, Sinead Donovan sits down with Nicola Ellam, Managing Principal at CLA (CliftonLarsonAllen) in New York — ranked number 8 among U.S. accounting firms — for a fascinating look at how the profession is transforming through technology, global collaboration, and human-centred leadership.
Nicola’s story spans three continents: from her early training in the UK, to a year studying in Hong Kong, and now a decade-long career in the United States. Her international perspective makes this conversation a must-watch for anyone interested in how accountants are redefining their roles in a digital world.
From the UK to New York: A Global Career in Motion
Nicola shares how her journey from PwC UK to the U.S. led her to complete both ICA and AICPA qualifications — no small feat given the differences between jurisdictions. Her experience highlights the truly global nature of accountancy today — and the challenges professionals face navigating cross-border licensing and cultural nuances.
Inside CLA’s $500 Million AI Investment
One of the most exciting parts of the discussion is Nicola’s deep dive into CLA’s bold “Solutions Masterplan”, a half-billion-dollar commitment to artificial intelligence and technology innovation.
- Democratising AI: making powerful tools accessible to smaller and mid-market clients.
- Empowering people: using technology to eliminate repetitive data entry, freeing accountants to focus on insight, relationships, and advisory work.
As Nicola puts it, “We don’t go to university to become data entry clerks — we want to become advisors and consultants.”
Building the Future Workforce
Nicola explains how CLA’s Connection Centres and CLA Academy are rethinking professional development — not just for new graduates but across generations.
- Bite-sized, flexible learning to suit every style.
- Sandboxes and simulations to let staff “review before they do.”
- Change-management support for experienced professionals adapting to new tools.
“Technology isn’t replacing people,” she says. “It’s enabling them to thrive.”
“AI Will Take Your Job… to a Whole New Level”
Nicola’s positive outlook on AI is infectious. Rather than viewing automation as a threat, she encourages accountants to see it as a gateway to more meaningful work — and even better work-life balance.
“No one knows exactly what our jobs will look like in five years,” she says. “But if we embrace change, they’ll be more fulfilling than ever.”
Advice for the Next Generation
For anyone considering a career in accountancy, Nicola’s endorsement is unequivocal:
“It has been the best choice we ever made… learning how businesses operate opens so many doors. I would ten out of ten do it again.”
Listen to the podcast
This webinar is available as a podcast from all good Podcast providers such as Apple Podcasts, Spotify and others. Keep your ears peeled for the upcoming voices that promise to continue stirring the pot of change and inspiration right here on our platform.
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